Contactless payment methods have become more widely used by C-store customers – especially since the COVID-19 pandemic. Prior to the pandemic, it wasn’t as common to use applications like Apple Pay while shopping. According to The Ascent, “31 million Americans...
In convenience store environments, there is a growing emphasis on fresher, healthier foods, particularly those that are all-natural or organic, high-protein, vegan, gluten-free and produced from vegetable protein sources. According to CSP Daily News, 63% of customers...
It’s no secret that convenience stores took a major hit during the pandemic. With early indications of society’s eagerness to take on new travels and return to a semblance of normal, c-stores should be ready for a great deal of business in the near...
How did you get your start in the convenience store industry? My family got into this industry before I was born, so I grew up in it. However, even though I was born into it, this wasn’t what I envisioned myself doing. My childhood dream was to be a professional...
With so many choices for customers, marketing a convenience store can be difficult. How do you separate your store from the pack and pull new customers in? What can you do to encourage customer loyalty? There are many questions when it comes to marketing your...
Many retail businesses have been hit hard by the pandemic. They were forced to transition to a new reality quickly and find alternative ways to keep their businesses alive. For convenience stores specifically, they have learned how to stand their ground through this...